Shipping policy
Delivery
We primarily deliver to private addresses in Denmark - but not the Faroe Islands and Greenland. The delivery time for orders within Denmark is usually 1-3 business days. The delivery time for EU orders as well as to other countries will vary from country to country. Delivery time and transport Delivery of goods from Westwind Surfshops is considered to have occurred when the consumer has received the goods. The risk of goods purchased by Westwind Surfshops will pass to you as a consumer at the time of delivery. The shipment of goods is primarily done with GLS, but can also occur through other carriers at larger shipments. When ordering on weekends and holidays, we strive to get the item sent off the first weekday. When ordering on weekdays before noon. At 12.00 we strive to have the item shipped the same day.
If you choose delivery to a parcel shop/pick-up point at checkout, all eligible products will be sent there. However, items from remote warehouses cannot be delivered to parcel shops and will always be sent to the entered home address.
Products exceeding standard package sizes of our carriers will be treated as larger or oversized shipments. For these shipments, the delivery time may differ from our normal delivery times.
If unforeseen extended delivery time occurs, we will inform you via email.
If shipping cannot be calculated correctly at checkout, please contact us by mail: webshop@westwind.dk
Overview of Shipment Price (Shipment Calculated by Checkout)
| Shipping methods | Denmark 🇩🇰 |
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Default shipments Includes mainly order that meets GLS 'package size criteria: Maximum length 200 cm, maximum weight 20 kg and maximum size 300 cm (2 x height + 2 x width + length). |
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Larger shipments Wing, Kite, Surf Foilboards / Directional KiteBoards / Shortboards / Mid Length / SUP Packages / Sail / Bomme / Windsurf Master / Junior Rigs / Demo & Used Equipment (Updated) |
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Oversized shipments Wind-, Downwind, SUP Foilboards / Mid Lengths / Longboards / Softtops & Foamies / Composit SUP boards / windsurf boards / larger windsurf packages(Updated) |
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| Shipping methods | Germany 🇩🇪 |
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Default shipments Includes mainly order that meets GLS 'package size criteria: Maximum length 200 cm, maximum weight 20 kg and maximum size 300 cm (2 x height + 2 x width + length). |
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Larger shipments Wing, Kite, Surf Foilboards / Directional KiteBoards / Shortboards / Mid Length / SUP Packages / Sail / Bomme / Windsurf Master / Junior Rigs / Demo & Used Equipment (Updated) |
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Oversized shipments Wind-, Downwind, SUP Foilboards / Mid Lengths / Longboards / Softtops & Foamies / Composit SUP boards / windsurf boards / larger windsurf packages(Updated) |
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